Returns & Exchanges
At Finalmouse, we strive for perfection in every click, but if your legendary peripheral isn't the right fit, you can return your product within 30 days of delivery for a full refund. All returned items must be in their original packaging and in like-new condition to qualify for processing.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack your Finalmouse in its original box, ensuring all accessories and documentation are included to avoid restocking fees.
Ship to Finalmouse
Affix the provided shipping label or use a tracked carrier to send your package to our inspection facility for verification.
Quality Inspection & Refund
Once our technicians confirm the device's condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing